Privacy Policy

Last updated: June 2026

This Privacy Policy describes how Naticure ("we", "us", or "our"), operated by Natalia Shaipova, 87 Bd Sadi Carnot, 06110 Le Cannet, France, collects, uses, and protects your personal information when you visit naticure.com or make a purchase.

1. Information We Collect

When you place an order or contact us, we may collect:

• Name and surname
• Email address
• Phone number
• Delivery address
• Payment information (processed securely by Stripe — we never store card details)
• Order and purchase history
• Communications you send us

2. How We Use Your Information

We use your personal data to:

• Process and fulfil your orders
• Send order confirmation and shipping notifications
• Provide access to purchased online courses
• Respond to your questions and support requests
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Payment Processing

All payments are processed by Stripe (stripe.com), a PCI-DSS compliant payment processor. We do not store your card details. Stripe's privacy policy is available at stripe.com/privacy.

4. Email Communications

We use Resend to send transactional emails (order confirmations, course access links). We use Supabase to manage course access authentication. These services process your email address solely to deliver communications related to your purchase.

5. Cookies

Our website uses minimal technical cookies required for the shopping cart and session management. We do not use advertising or tracking cookies.

6. Data Retention

We retain your personal data for as long as necessary to fulfil your orders, provide course access (1 year from purchase), and comply with legal obligations (typically 5–10 years for financial records under French law).

7. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Lodge a complaint with your national data protection authority

To exercise any of these rights, contact us at support@naticure.com.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over HTTPS.

9. International Transfers

Your data may be processed by our service providers (Stripe, Resend, Supabase) in countries outside the EU. These providers maintain adequate data protection measures and comply with applicable data transfer regulations.

10. Contact

For any privacy-related questions or requests:

• Email: support@naticure.com
• Address: 87 Bd Sadi Carnot, 06110 Le Cannet, France